标题：急诊新护士的分诊专项技能标准化培训效果观察

      作者：雷永红 1，李榕彬 2，宋晓莉 3
    (中国人民解放军总医院海南分院，住院病案管理科 1、心血管内科 2、急诊科 3，海南 三亚 572000)

      卷次： 2013年24卷9期

      【摘要】 目的 制定新建三级甲等医院急诊新护士分诊的标准化培训方案，提高分诊检伤分类的准确性。
方法 制定培训目标和急诊患者分诊标准，成立专科教学小组，对新护士理论知识、技能及沟通能力进行培训，
并开展阶段性经验讨论。结果 通过卡方检验进行比较，实施前后，新护士分诊准确率和患者满意率显著提高
(P<0.05)，差异有统计学意义。结论 标准化培训可有效提高急诊分诊质量，规范急诊分诊新护士行为，增强患
者及家属对急诊工作的信任度。

      【关键词】 护士；急诊分诊；培训；标准化

      【中图分类号】 R472.2 【文献标识码】 A 【文章编号】 1003—6350（2013）09—1387—03


Effect of standardized specialized skills training for new nurses in emergency triage.
LEI Yong-hong 1, LI
Rong-bin 2, SONG Xiao-li 3. Departmetn of Medical Record Management 1, Department of Cardiology 2, Emergency
Department 3, Hainan Branch General Hospital of Chinese People's Liberation Army, Sanya 572000, Hainan, CHINA

【Abstract】 Objective To develop standardized training programme for new nurses in the Emergency Depart-
ment of tertiary hospital, and to improve the accuracy of injury classification. Methods The training objectives and
the standards of triage for emergency patients were constituted. A specialized skills training team was formed to train
the new nurses in theory knowledge, technical skills and communication skills, and carry out experience discuss regu-
larly. Results According to Chi-square test, the accuracy of triage and the satisfaction rate of patients after training
were significantly higher than those before training (P<0.05). Conclusion Standardized training can effectively im-
prove the quality of emergency triage, standardize the behavior of nurses for emergency triage, and enhance the satis-
faction of patients and their families.

      【Key words】 Nurse; Emergency triage; Training; Standardized
·护 理·